AUTOFORUM

Tenneco Launches TADIS - a free aftermarket technical tool

May 25, 2014 Warwick Robinson tenneco, monroe, training

Tenneco invited wholesale distributors, tyre and fitment professionals and journalists to Italy last week to showcase their new digital training and technical information tool – TADIS™ (Technician’s Advanced Digital Information System).

It is an online system that offers easy access to the latest diagnostic, technical videos, repair and product information related to vehicle ride control and emissions control systems.

The big difference with TADIS is that access is free of charge to any vehicle workshop professional, replacement parts sales representative, technical school instructor, student, journalist or consumer. That is a big difference to practically every manufacturer owned system available anywhere!

The system is accessible immediately, in English and French, directly off the Monroe.com website by clicking on the 4T logo. Alternatively a direct link via http://ta.tenneco-emea.info/technical.php can be used. An expanded language update is in the works and is promised for public launch within 2014.

“TADIS represents another important investment in technical support and training for Tenneco customers,” said Alex Gelbcke, vice president and general manager, Tenneco Aftermarket EMEA. “By increasing access to the latest diagnostic, repair and product information, we are helping our customers and consumers more proactively and effectively manage the vehicle repair process.”

AutoForum spent the last few days in Italy with Tenneco’s top brass, from SA and Europe. It was refreshing to spend time with executives from such a high level, and getting to know Gelbcke provided some interesting insights into his view of the automotive aftermarket, specifically the evolution of the availability of information.

“There is no other single resource of this scale available within the aftermarket,” he said. “By eliminating barriers to technical information, we are helping our customers expand their diagnostic and repair capabilities, greatly enhance the productivity of their businesses and, above all, perform high-quality repairs on virtually any vehicle model.”

The system is multi-platform and computer, laptop and tablet enabled at this time. TADIS offers technical information designed for each of several levels of users, from highly skilled workshop professionals to the vehicle owners themselves.

Available content includes technical data; highly advanced, interactive e-learning modules; more than 125 technical videos; diagnostic and installation tips; instructions covering the use of diagnostic tools and equipment; in-depth information concerning Tenneco’s Monroe® and Walker® product ranges; electronic catalogues and much more. The concept and delivery via internet enables constant updates and addition of information.

Andrew Antonis, country manager for SA, and Philip Lutz, Product Manager for Emerging Markets accompanied a group of journos and customers to the event. The day included demonstrations of the system and tests drives to demonstrate vehicle performance with worn and new shock absorbers. The coup de grace was an exclusive track experience to start a number of Lamborghini vs Ferrari arguments.

For more information and our opinion, after some testing of the system, see our upcoming May/June edition.

tenneco, monroe, training

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