AUTOFORUM

AI in Your Workshop: Customer Service, Efficiency, and Profit

Jun, 04 2025, 16:54

Improving Customer Service– With a Bit of Help from AI Technology. Part 1of 3 in AutoForum’s Exclusive AAAI Series

Bosch Car Service launches sixth service centre

Jan, 20 2025, 19:39

Auto Expedi8, a group of five Bosch Car Service workshops in the south of Johannesburg, has launched its sixth service centre in Springs, at the Springs Mall.

HDI Automotive Aftermarket Association Forum (HDI AAAF) - A united front to advocate for Black-Owned Car Workshops in SA

Jul, 24 2024, 23:59

HDI AAAF emerges to address and resolve crucial challenges faced by its members within the automotive and auto aftermarket industry.

Understanding your car service invoice

Oct, 21 2020, 13:51

After taking your car in for a service, have you ever looked at the invoice carefully and wondered what all the line items are?

What’s ahead for Motor Workshops

Sep, 28 2020, 15:40

In South Africa however the market has recovered remarkably well

Culture of non-compliance red flag for consumers

Aug, 14 2020, 12:11

A growing culture of regulatory non-compliance in the motor vehicle repair industry is not only creating an uneven playing field for many accredited workshop owners in the sector, but also placing consumers at risk.

Accredited workshops vs home-based workshops: Does it make a difference?

Jun, 23 2020, 16:02

Dewald Ranft, Chairman of the Motor Industries Workshop Association (MIWA), cutting corners doesn’t necessarily save pennies in the long run.

Customers can service their cars again

May, 15 2020, 15:24

As of Wednesday 13 May, motorists are finally allowed to service their cars under strict risk-adjusted trading measures, hygiene and social distancing restrictions.

Are you looking for the star-grading at your vehicle repair workshop? You should

Nov, 15 2019, 14:53

We are all aware of the star rating when looking for holiday accommodation but did you know that car repair workshops also receive a star grading? Dewald Ranft, Chairman of the Motor Industry Workshop Association (MIWA), a member of the RMI, says a s

Quality of workshops under scrutiny

Jul, 15 2019, 23:48

Dewald Ranft, Chairman of the Motor Industry Workshop Association (MIWA) says “There is no longer a divide between what a dealership can offer you and what an independent workshop can