AUTOFORUM - Informed and innovative

FAW Trucks Southern Africa strengthens regional presence with new Cape Town branch

Oct 30, 2025 FAW Trucks Southern Africa, Cape Town branch, Vernon Rudman, Ricqui Alexander,


FAW Trucks Southern Africa strengthens regional presence with new Cape Town branch

 

FAW Trucks Southern Africa officially opened its new Cape Town branch facility at 28 Karee Street, Kraaifontein Industria. The event brought together key customers, dealer partners, and management from FAW's Head Office, celebrating the brand's growth in the Western Cape and its commitment to delivering reliable, customer-focused solutions in the commercial vehicle sector. 

 

Speakers shared insights on the brand's evolution, aftersales excellence, and long-term partnerships, emphasising how FAW Southern Africa has continued to adapt to customer needs while introducing innovative products. Vernon Rudman, Dealer Principal of FAW Trucks Cape Town, expressed gratitude for the hard work behind the transition to the new facility, "From the old place to the new place… Thank you for the help in moving from the past, opening today for the new, and driving to the future." 

 

Ricqui Alexander, National Aftersales Manager, stated the importance of service innovation, mentioning recent enhancements like the breakout app for 24/7 customer support. He highlighted FAW's focus on empowering agents and ensuring seamless assistance for operators. Richard Leiter, Executive Director of FAW Trucks Southern Africa, reflected on the brand's journey, which began 30 years ago with a search for a reliable truck brand offering affordability and strong aftersales support.

 

Mr.Huang, COO of FAW Trucks Southern Africa, spoke on the global scale of FAW's operations, noting over nine million units sold  overseas and a commitment to world-class standards. He emphasised rapid product launches, driven by customer demand, and ongoing investments in stronger products and services to meet local needs. 

Customer testimony came from Nicol Heyns, Managing Director of the Portland Group of Companies, a loyal FAW partner for 15 years, sharing how the relationship started with a quest for dependable vehicles and has grown to include over 100 mixers and various JH6 models, praising the brand's reliability in demanding applications. 

 

"This opening represents not just a new branch, but a renewed pledge to our customers in the Western Cape," concluded Leiter. "Together, we continue to power dreams, drive success, and build lasting partnerships."
Back