Mar 31, 2016 Isuzu, HeavyDuty, trucks, trucking, OEM, parts, spares, aftermarket
Isuzu Truck South Africa has announced its new drive to sell genuine replacement parts to truck owners at a price that makes financial sense.
The heavy duty vehicle maker says it is a business imperative to ensure that, despite the rise in cost of living and competing needs, new and existing Isuzu customers have access to replacement parts that ensure optimal performance, longevity, safety and proper functioning of their Isuzu Trucks.
It confirms that it has “stocked up” on Original Equipment Manufacturer (OEM) parts in bulk directly from Isuzu headquarters in Japan, tapping into substantial discounts, which it will pass on directly to customers. This, says Isuzu, was made possible by the company’s recent growth and success as South Africa’s top-selling chassis-cab, forward-control configuration truck, excluding panel vans, and heavy busses for both 2013 and 2014. It asserts that using these parts means that in the event of a breakdown, the same parts that were used to build the truck are fitted, thus prolonging the life cycle of the vehicle. In addition allowing for the cover of a 12-month warranty. Moreover, if fitted by a qualified and Retail Motor Industry Organisation (RMI) approved technician, the truck owner is assured of backup and assistance by Isuzu in the event of a breakdown or malfunction of the part. Isuzu parts automatically facilitate access to a wide variety of backing, such as national dealer support with a parts warehouse stocking over 16 000 parts, and a dealer group offering the sustenance to facilitate a seven-day-a-week backup process and peace of mind. “Isuzu Japan has assisted Isuzu Truck South Africa in manufacturing an alternative part using the same stringent engineering and product reliability code with a reduced cost base to extend our cost of ownership to Isuzu customers,” said Wayne Morgan, the General Manager: Aftersales & Parts of Isuzu Truck South Africa. “Isuzu parts and components are created and tested according to the manufacturers’ specification and high standards; genuine OEM items are guaranteed to be high quality. Having parts that are made specifically for your Isuzu means that they fit very well into your truck. This means that not only are the parts safer, and thus make your truck safer, but they last longer. The Isuzu genuine OEM parts are guaranteed to be compatible with Isuzu trucks and to perform according to factory specifications, especially where the trucks require cargo-bodies and equipment to complete the unit.”
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