Jun 13, 2016 MAN, trucking, Trucks, Heavy Duty, Bus
MAN Truck & Bus South Africa and MAN Sub-Equatorial Africa have relocated their head-offices to new premises in Modderfontein, Johannesburg. The company says that the move is representative of the “organisation’s new strategy to satisfy markets across South Africa and Sub-equatorial Africa by leveraging synergies between the two regional divisions.”
Last year's retirement of former MAN Truck & Bus SA Managing Director, Geoff du Plessis saw the appointment of Markus Geyer as the new Managing Director of MAN Truck & Bus SA and MAN Sub-Equatorial Africa, who has relocated from Munich, Germany. Joining Geyer on the Board of Directors of MAN Truck & Bus SA are Arshad Hassim (Financial Director) and Sarah Luthuli (Non-Executive Director).
“The streamlining of our management structure extends to our proprietary dealerships in Centurion, Pinetown and Cape Town, where we have created branch manager positions to elevate decision-making power at the point of sale. This forms part of MAN’s new global project PACE2017. The project is designed to enhance customer-centric product and service delivery for our customers and increase efficiencies within the company,” explains Geyer.
At the core of the PACE2017 project is a focus on a dynamic business culture where processes are simplified to ensure that customers get the right products and services more swiftly, with all MAN personnel being guided by the acronym, PACE (Performance, Accountability, Commitment, Execution). MAN notched up its fourth consecutive number-one position in the 2015 TÜV Report, a German quality assurance audit of trucks and buses in active duty undertaken regular intervals.
“Our new head office reflects our premium brand positioning and our values of transparency and openness. A total investment of R75 million demonstrates MAN’s commitment to long-term investment in South Africa, to establishing the organisation as the leading employer in the heavy commercial vehicle sector by attracting the right talent to ensure market-leading customer orientation,” adds Geyer.
“We now have full decision-making power for the entire sub-equatorial Africa region, including South Africa, under one roof. MAN Financial Services, a joint venture between ABSA and VW Financial Services, will also relocate to our new headquarters, which will ensure stronger support between sales and finance, thus ensuring better customer service. Having our sales and aftersales teams sitting next to each other will also strengthen our ability to support our customers more effectively. Furthermore, having all strategic business units in one building enables us to not only share business intelligence from respective market bases more easily between operational divisions, but also cultivates concentrated effort to enhance efficiency in dealing with customer requirements.”
2015 high points for the truck maker were the introduction of the Euro 5 MAN TGX 540 long-haul 6x4 truck-tractor and its 13 240 km ‘ONE MAN kann Journey’ across southern and east Africa. “The Journey helped to showcase our growing dealer network in sub-equatorial Africa. New private-capital dealerships in Maputo, Nairobi, Lusaka and Windhoek were opened to coincide with the Journey as it made its way across the sub-continent. With 27 dealers in South Africa and 17 in 12 countries in sub-equatorial Africa, we are at the forefront of supplying optimum aftersales support to transporters, particularly those who conduct cross-border operations,” states Geyer.
“What is really exciting is that we are now in a position to offer solutions that will not only bring new intra-Africa opportunities for South African transporters, but to also provide a support infrastructure that will help unify and boost the burgeoning economies of sub-equatorial Africa,” concludes Geyer
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