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TataMove, a promise to stand by every owner

Feb 20, 2026 Tata Motors Passenger Vehicles South Africa, Steven Terblans, TataMove, aftersales support programme


TataMove, a promise to stand by every owner

 

The cost of owning a vehicle extends beyond monthly repayments to include fuel, insurance and maintenance all of which need to be factored into a monthly budget. Any unexpected costs have a way of quickly pushing your well-balanced budget into the red.

 

Buying a vehicle with a warranty and service plan is a great way of saving on costs for the first few years of ownership and avoiding any surprises. It is one of the biggest advantages of buying a brand-new car rather than a pre-owned model. Tata’s entire model range is known for its low overall running costs, a factor that is bolstered by TataMove, a promise that is designed to give South African motorists absolute peace of mind throughout their ownership journey, allowing them to drive with confidence while avoiding any financial surprises along the way.

 

Tata’s value for money model range allows South Africans to buy a brand-new car, covered by the TataMove promise, as opposed to a pre-owned car and take advantage of a comprehensive aftersales promise. TataMove ties together warranties, nationwide service coverage, roadside assistance, mobility solutions and OEM-certified repairs into a simple promise that Tata will always keep you moving.

 

“TataMove represents a strategic investment in long-term trust, credibility and consumer confidence which is extremely valuable in a market where cash strapped consumers are seeking value and reliability. TataMove is our commitment to our customers that wherever they move, we will be there to support them,” says Steven Terblans, General Manager: Aftersales at Tata Motors Passenger Vehicles South Africa.

 

TataMove has been designed as one of the most comprehensive aftersales support programmes in its segment, offering:

• Five-year / 125 000 km vehicle warranty.

• Five-year corrosion protection.

• 24/7 roadside assistance.

• 72-hour mobility solutions to minimise disruption.

• Nationwide service centre coverage.

• Highly skilled OEM-trained technicians.

• Affordable spare parts

• 24hrs parts supply of service and maintenance parts

• Xpress & Quick Service options.

• Dedicated Customer Care hotline.

 

Tata’s warranty offering covers the vehicle for any defects for the period of the warranty which include any manufacturing defects and or faulty components should they arise. In short, it means no surprises should anything go wrong. The service plan covers the cost of all the service items as prescribed by the service schedule as well as the labour of specially trained technicians in the Tata dealership workshop. These technicians are equipped with all the right tools and will use original parts to ensure that vehicles continue to perform as they did when they rolled off the factory floor.

 

“Our aftersales promise is particularly significant for first time buyers and those motorists looking for a new car on a pre-owned budget. TataMove ensures reliable, safe, mobility without premium cost barriers,” explains Terblans. Beyond servicing and repairs, TataMove is designed around customer care as a relationship, not a transaction. The platform places strong emphasis on:

• Transparency in servicing.

• Fair repair practices.

• Fast turnaround times.

• Clear communication.

• Proactive roadside and mobility support.

 

Whether it’s a late-night breakdown, routine maintenance, a long-distance road trip, or everyday commuting, TataMove gives motorists a trusted companion in every phase of ownership. With South Africans increasingly prioritising reliability, service access and long-term value, TataMove arrives as a reassurance-backed differentiator in a crowded market and perfectly caters for consumers who prioritise a low total cost of ownership.

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