Feb 15, 2024 Intellisec, Denzil Steyn
New age control centres
In the age of the fourth industrial revolution, control rooms will be the nerve centres that ensure safety, protect critical infrastructure and assets and ensure efficiency and quality. However, while they will rely on everything from the internet of things (IoT) to artificial intelligence (AI), it is important to design environments that look after people, says managing director of Intellisec, Denzil Steyn.
Steyn believes that people will always be the common denominator. “Research has shown us that it is not humanly possible to stare at a screen for 12 hours and still pick up anomalies. These have to be identified by intelligence where there’s no fatigue. AI provides the intelligence that empowers staff to work effectively. We are taking well educated, capable and competent people and enabling them to work smarter,” he explains.
As an example, he uses a security guard who would have randomly walked around the perimeter of an industrial site looking for potential breaches a few years ago. Today, technology can flag a potential threat, identify the level, and then equip that employee to respond accordingly without putting lives in danger. Data is also not limited to security and the installation of CCTV cameras. Instead control rooms are now the interface between a wide range of different technologies that provide real time and user-friendly data that equips decision makers to do everything from optimizing output to curbing potential revenue loss through minimizing downtime or even spotting something as mundane as a water leak.
“We design and build control rooms in order to create neural centres for businesses to not only manage security but also pull through alerts from fire detection systems, health monitoring on fire detections systems, access control and alerts from the IoT devices that we install on site,” he explains. It’s about providing solutions that make a site and company smarter, more efficient and more effective in what they do. With proper oversight, a business can manage by exception.
Most control rooms are tailor-made to the needs of clients and Intellisec’s systems have proven effective across a broad spectrum of industries. These include large manufacturing plants, mines, shopping malls and retail centres, logistics and distribution facilities and even large residential estates.
IntelliSEC’s people focus extends beyond ergonomics and design, Steyn continues. The company employs certified engineers to commission a new control room to ensure that all systems are fully integrated and that the company is leveraging all the capabilities of the technology that has been installed. Although Steyn describes IntelliSEC as primarily a technology business, the company also trains operators to run the highly sophisticated control rooms that it installs. “Although we are not there to man control rooms, we empower on site controllers to work with the tools that we provide. We build systems for businesses to provide them with reliable, valuable data and to enable greater qualitative work while lowering operational costs and saving time,” Steyn explains.
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